Good experienceCompetitions and prizesIt makes you more passionate about winning
2747 people found this review useful
They've canceled all my earnings.I was told I could withdraw some of my deposited money...I've been using the site for two or three weeks and have been gradually increasing my balance. Last night, I tried to withdraw money and received an email saying:We would like to inform you that, due to violations of site rules 8 and 9, all winnings have been detucted, along with %20 of the deposit.All my earnings and a portion of my deposit were confiscated. I don't have another account; I could have completed KYC, but they didn't even ask. I'm a victim.my id: sudjek
9142 people found this review useful
I have been into gambling for years now , was with casino genesis vip member, since they have shut down in India i moved to big bazi ... Let me tell you .since lately i have been playing a lot with them . When you compare gaming interface it is great or i would say excellent... But thr customer support ,,, i won't even give them one star pathetic,, they are robotic whether it is live chat or write an email to them ,, they won't tell you more than what is written on thr site. Big bazi brag about thr payment methods it sucks... Most of the upi IDs are in valid ,,so you can't make payments,,some are working and thr have been couple of instances after making payments it didn't reflected on my account ... Then you ll have to wait till 72hours or may be 7 banking days ( Big bazi customer support need to understand upi payment is done and is successful it won't come back to our account becoz it is not an NEFT payment) . But trust me even writing an email and replying on thr email they won't say anything extra same copy paste i dint think so they read your e-mails. The customer support don't understand once UTR is generated it means payment has been received by their payment provider now why is that we have to suffer ... I even tried net banking method as i use to do same in genesis and in an hour i would get my account credited... But here in big bazi i tried once they credited my account after 4 days so i stopped net banking method , mostly i use upi but again lately two of my payments are stuck .if i compare thr customer support to genesis casino they are not even near to them forget about competing ... Let's come to bonuses.They brag about live casino cashback of 10% trust me it fake ... I never got one i lost in lacks .... But when I tried to contact thr live chat and even mailed for the same ... Standard answer was if you qualify you get it ... I told them i lost 2 lakh inr between Friday till Sunday and you can check my transactions.. but as i said earlier robotic ... Nothing happened then i stopped asking .. We all understand that payments at times do get stuck or may be it is thr payment provider who is not responding for the same but a player who has given and deposited his hard earn money shouldn't be penalized for that . Thr should be bonus for inconvenience as i used to get in Genesis casino ,,, since they knew it is thr payment provider who is delaying it. Big bazi payment team should know which payment methods bounce back to bank accounts once not claimed and which not .An UPI payment would never bounce bank to its original account becoz they don't have account details .only a NEFT payment can be bounced back to the bank account .. so why to write that you need to wait for 7 banking days ... When they know it is Google pay payment.
1479 people found this review useful
Great site f
3293 people found this review useful
username nk911453bb bilge karasahin: tried it a few times have not won but the site is good and efficient and there is help whenever however no monthly gifts or good gesture drops e.g. 30 spins a month etc, however plenty of deposit bonuses and there trutable too :)
1541 people found this review useful
Well, at first it was not great. But I have been treated fairly, w/respect and I like the games they have. Customer service is good so far. Overall I recommend visiting the Ritz slots casino. You’ll enjoy. Thank you Ritz
7027 people found this review useful
honestly i don't have experience at this company but i hope so
5934 people found this review useful